html,body{height:100%;background:#f1f5f9;}
#app-wrapper{min-height:100vh;}
#sidebar{width:224px;min-height:100vh;background:#0f172a;display:flex;flex-direction:column;position:sticky;top:0;height:100vh;overflow-y:auto;flex-shrink:0;}
.sb-brand{padding:14px 16px;border-bottom:1px solid rgba(255,255,255,.07);}
.sb-brand-title{color:#f1f5f9;font-size:14px;font-weight:600;}
.sb-brand-sub{color:#475569;font-size:10px;margin-top:1px;}
.sb-user{padding:10px 16px;border-bottom:1px solid rgba(255,255,255,.07);display:flex;align-items:center;gap:10px;}
.u-avatar{width:30px;height:30px;border-radius:50%;background:#3730a3;color:#c7d2fe;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:600;flex-shrink:0;}
.u-name{color:#e2e8f0;font-size:12px;font-weight:500;line-height:1.3;}
.u-dept{color:#475569;font-size:10px;}
.sb-nav{flex:1;padding:8px;}
.sb-nav-label{font-size:9px;color:#334155;text-transform:uppercase;letter-spacing:.07em;padding:6px 8px 3px;}
.sb-link{display:flex;align-items:center;gap:8px;font-size:12px;color:#64748b;padding:7px 10px;border-radius:7px;text-decoration:none;transition:background .12s,color .12s;}
.sb-link:hover{background:rgba(255,255,255,.04);color:#cbd5e1;}
.sb-link.active{background:rgba(99,102,241,.2);color:#a5b4fc;}
.sb-link .bi{font-size:14px;}
.sb-footer{padding:10px 16px;border-top:1px solid rgba(255,255,255,.07);}
.sb-logout{background:none;border:none;color:#475569;font-size:12px;cursor:pointer;padding:0;}
.sb-logout:hover{color:#94a3b8;}
#main{flex:1;background:#f8fafc;min-height:100vh;display:flex;flex-direction:column;}
.main-header{background:#fff;border-bottom:1px solid #e2e8f0;padding:14px 24px;display:flex;align-items:center;justify-content:space-between;min-height:60px;}
.main-header h5{color:#0f172a;font-weight:600;}
.main-body{padding:24px;flex:1;}
.card{border:1px solid #e2e8f0;border-radius:10px;box-shadow:none;background:#fff;}
.card-header-light{background:#f8fafc;border-bottom:1px solid #e2e8f0;border-radius:10px 10px 0 0;padding:10px 16px;font-size:13px;font-weight:500;color:#334155;}
.kpi-card{background:#fff;border:1px solid #e2e8f0;border-radius:10px;padding:16px;}
.kpi-label{font-size:11px;color:#94a3b8;text-transform:uppercase;letter-spacing:.04em;}
.kpi-value{font-size:30px;font-weight:600;line-height:1.1;margin:4px 0 2px;}
.kpi-sub{font-size:11px;color:#94a3b8;}
.st-badge{display:inline-block;padding:2px 8px;border-radius:20px;font-size:11px;font-weight:500;}
.st-completed{background:#dcfce7;color:#15803d;}
.st-partiallydone{background:#fef9c3;color:#854d0e;}
.st-pending{background:#fee2e2;color:#b91c1c;}
.st-inprogress{background:#dbeafe;color:#1d4ed8;}
.st-done{background:#dcfce7;color:#15803d;}
.emp-av{width:28px;height:28px;border-radius:50%;background:#3730a3;color:#fff;display:inline-flex;align-items:center;justify-content:center;font-size:10px;font-weight:600;flex-shrink:0;text-transform:uppercase;}
.emp-av-lg{width:44px;height:44px;font-size:14px;}
.form-label-sm{display:block;font-size:12px;font-weight:500;color:#64748b;margin-bottom:4px;}
.err-msg{font-size:11px;color:#dc2626;}
.table th{font-size:11px;font-weight:500;color:#64748b;text-transform:uppercase;letter-spacing:.03em;padding-top:10px;padding-bottom:10px;}
.table td{font-size:13px;vertical-align:middle;}
.table-hover>tbody>tr:hover>td{background:#f8fafc;}
.btn-primary{background:#3730a3;border-color:#3730a3;}
.btn-primary:hover{background:#312e81;border-color:#312e81;}
.btn-outline-primary{color:#3730a3;border-color:#3730a3;}
.btn-outline-primary:hover{background:#3730a3;color:#fff;}
.login-bg{min-height:100vh;background:#f1f5f9;}
.login-card{width:380px;background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:32px;}
.login-header{display:flex;align-items:center;gap:12px;}
.login-icon{width:40px;height:40px;background:#3730a3;border-radius:10px;display:flex;align-items:center;justify-content:center;}

/* ── Support Ticket Status Badges ── */
.st-Open            { background:#fef9c3; color:#854d0e; }
.st-Assigned        { background:#dbeafe; color:#1d4ed8; }
.st-InProgress      { background:#ede9fe; color:#5b21b6; }
.st-UnderDiscussion { background:#fce7f3; color:#9d174d; }
.st-Resolved        { background:#dcfce7; color:#15803d; }
.st-Closed          { background:#f1f5f9; color:#475569; }
.st-PendingDeveloper{ background:#fef9c3; color:#854d0e; }
.st-Approved        { background:#ede9fe; color:#5b21b6; }
.st-Done            { background:#dcfce7; color:#15803d; }
.st-pendingdeveloper{ background:#fef9c3; color:#854d0e; }
.st-approved        { background:#ede9fe; color:#5b21b6; }
.st-done            { background:#dcfce7; color:#15803d; }
.st-underdiscussion { background:#fce7f3; color:#9d174d; }
.st-needdiscussion  { background:#fef2f2; color:#991b1b; }
.st-NeedDiscussion  { background:#fef2f2; color:#991b1b; }
.st-pending         { background:#fef9c3; color:#854d0e; }
.st-inprogress      { background:#dbeafe; color:#1d4ed8; }
.st-PendingReview   { background:#e0e7ff; color:#3730a3; }
.st-pendingreview   { background:#e0e7ff; color:#3730a3; }
.st-Reopen          { background:#fff7ed; color:#c2410c; }
.st-reopen          { background:#fff7ed; color:#c2410c; }

/* ── Mobile Hamburger Button ── */
.sidebar-toggle{display:none;background:none;border:none;font-size:22px;color:#0f172a;padding:4px 8px;cursor:pointer;}

/* ── Sidebar Overlay (mobile) ── */
.sidebar-overlay{display:none;position:fixed;inset:0;background:rgba(0,0,0,.45);z-index:998;}
.sidebar-overlay.show{display:block;}

/* ── Table responsive wrapper ── */
.table-responsive-mobile{overflow-x:auto;-webkit-overflow-scrolling:touch;}

/* ── Mobile Responsive ── */
@media(max-width:991.98px){
  .sidebar-toggle{display:inline-flex;}
  #sidebar{position:fixed;left:-260px;top:0;z-index:999;width:248px;transition:left .25s ease;box-shadow:2px 0 12px rgba(0,0,0,.2);}
  #sidebar.open{left:0;}
  .main-header{padding:10px 16px;}
  .main-body{padding:16px;}
  .login-card{width:92vw;max-width:380px;padding:24px;}
  .kpi-value{font-size:22px;}
  .kpi-card{padding:12px 8px;}
}

@media(max-width:575.98px){
  .main-header{flex-direction:column;align-items:flex-start !important;gap:8px;min-height:auto;padding:10px 14px;}
  .main-header h5{font-size:16px;}
  .main-body{padding:12px;}
  .login-card{width:95vw;padding:20px;}
  .kpi-value{font-size:20px;}
  .kpi-card{padding:10px 6px;}
  .card-body .d-flex.gap-2{flex-wrap:wrap;}
  .filter-form .form-select,.filter-form .form-control{width:100% !important;min-width:0 !important;}
}